FAQ

Is breakfast included in the price of the room ?
Continental breakfast is included in the price of the room. Complementary meals are available on order and will be charged according to the price mentioned on the breakfast menu.
 
Is the Riad reachable by car?
Riad Mayfez Suites & Spa is located inside the medina walls. It is not reachable by car.
6 minutes walk are necessary to go from the nearest garage located in Batha to the Hotel. If you are not using our transfer service, we recommend that you call our butlers prior to your arrival so that we can advise you a meeting point where we will meet you and escort you to the Riad.

I am coming with my own car. Where is the nearest Garage ?
The nearest garage is located in Batha. The daily fee is around 30MAD.
GPS Localisation is the following: https://goo.gl/maps/HhbCfEfHQ1H2
 
Is the Riad suitable for disabled people ?
We are sorry, but Riad Mayfez Suites & Spa is not suitable for disabled people.
 
My flight arrives early. What time can I check in ?
You are welcome at Riad Mayfez Suites & Spa at any time.
Rooms are available at 3 :00pm, or earlier if they are ready. In the mean time you are welcome to enjoy the hotel’s facilities.
 
Do you have a transfer or shuttle service?
Yes. Riad Mayfez Suites & Spa has a transfer service. Transfer from the airport is charged 225 MAD payable directly to the driver.
We also offer transfer to and from all other citied in Morocco. For more details, please contact us: dominique.laraqui@mayfez.com
 
I would like to organise an event at Riad Mayfez Suites & Spa. Is it possible?
Riad Mayfez Suites & Spa offers an ideal setting for hosting your event.
For more information contact us: dominique.laraqui@mayfez.com

Can I smoke in the Riad?
All our rooms are no smoking rooms with the exception of the room terraces. Every offender will have to settle a supplement of 500 MAD if smoking inside the room.
It is permitted to smoke in the rest of the Riad.
Suites
mayfez bar
The odalisque
SPA & WELLNESS
Cooking Classes
The Medina of Fez

The Medina of Fez is the heir city of Andalusian culture and the cradle of the main Moroccan dynasties. Built in the 8th century, Fez is fascinating and bewitching, both traditional and modern.

You will Enjoy its medieval Marinid architecture, ancient atmosphere and animated souks. With our guide you will discover the Medina through various fascinating places from the traditional tanneries to the madrassas (Madrassa Bouanania for non Muslims) and foundouks, but also the Mellah (the Jewish quarter) with its cemetery and synagogue preserving precious scrolls dating back to the IV century ...

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